From a simple brief through to stakeholder interviews, whatever the challenge, I ensure I fully understand your business and the context within which you operate.


Before embarking on diagnosis, I take time to review the data you have shared and considering any related insights from past experience or outside sources.


Before I jump to solutions, I like to check back in with our clients and agree our approach. Sometimes I find that the real issue actually lies between the lines of a client's brief!


When it comes to making recommendations for action/solution, I prefer to meet in person, as part of a discussion process.


I believe evaluation is key to real success and will further strengthen our partnership for the future.

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